Hair Extensions Insurance
How do I purchase Hair Insure
You possibly can receive Clip In Hair Insure coverage just by inserting a hair order on the Clip In website. As soon as you have selected your hair simply choose the “Hair Insure” choice to get full protection in your professional extensions and recalculate your whole. Once the order has been placed and accomplished, you’ll receive a confirmation email containing extra particulars.
I’ve been doing hair extensions for years, why would I want Hair Insure
We look at it as a instrument that will help you and your salon do more business, as a result of it is an appealing option for first-time hair extension clients as well as for lengthy-time purchasers. Bottom line: it protects their hair extensions from any drastic hair catastrophe and lends peace of mind to all concerned.
I ordered some tools, chalk, and Clip-Ins on the Clip In website. How come I don’t see an possibility for Hair Insure at checkout
Hair Insure solely covers Clip In professional hair extensions (I-Link, Kera-Hyperlink, and Tape-In). It doesn’t cowl set up tools, beads, chalk, jewels, or any Do-It-Yourself extension methods, together with follow or clip-in hair. If you have no Clip In professional hair extensions in your bag throughout the checkout course of, you will not see the option for Hair Insure. Should you buy quite a lot of products that embrace both skilled hair and accessories, the hair insure worth will be calculated completely from the price of the hair. In different words, for instance you spend a total of $200 on the website, but of this determine, only $a hundred was spent on hair and the remaining was spent on accessories. You’ll only pay $15 for insurance (15% of $a hundred = $15).
How can I help my clients take good care of their extensions so they will last a long time
The very best approach to go about that is to turn every appointment, installation, upkeep, or elimination, into a instructing opportunity. Whether or not they’re model new to hair extensions or they’ve been getting them for years, the outdated adage of “an ounce of prevention is worth a pound of cure,” works here. This is the essential “take residence” factors every consumer should grasp:
Hair extensions require regular maintenance. Just as natural hair needs regular brushing, styling, and clarification, so too do hair extensions. Failure to sustain with upkeep will result in a rapid diminishing of their quality. Make it possible for clients know the best way to brush their extensions, how often, and what to search for whereas they’re doing it.
Only use sulfate free shampoos and conditioners. You know this, but it surely all the time bears repeating. Sulfates will dry out extensions, weaken the bonds, and lead to tangling and matting. Ensure clients perceive this and Solely clarify their hair with sulfate free shampoos and conditioners. Wear and tear will occur. You realize what it looks like, but perhaps your purchasers do not. Make sure that they know that simply by being put in and worn, hair extensions will expertise minor signs of put on and tear (like some shedding and dryness) which are completely regular. Here’s a good alternative to manage shopper expectations, and assist them know what to search for if they feel they want any form of comply with up service.
Lastly, if you’ll want to brush up on any hair extension tips, do not hesitate to go to our web page on the subject!
What’s a waiver form and why do I need one
A waiver type is a doc that your consumer will sign earlier than receiving any sort of set up service. Essentially, it goes over the varied processes for sustaining hair extensions, how lengthy they may final, and issues to keep away from to stop damage to their extensions. When the client signs the waiver, they’re acknowledging that they perceive the hair extension course of and are willing to carry out the necessary maintenance to keep them in fine condition. Furthermore, a waiver form protects you (the stylist) if something ought to go incorrect due to negligence or abuse of the extensions. As a part of your consultation, we recommend utilizing the waiver to information your dialogue of the aforementioned factors, and how to curl your hair cute to reply any further questions a client could have.
If I get replacement hair, do I must pay shipping costs
We’ll cowl the price of shipping. For orders within the continental United States we’ll cowl the price of FedEx ground shipping, or the equivalent, to the shipping deal with on the unique order. For international orders, we’ll cover the price of USPS International Economic system delivery to the delivery tackle on the unique order. Should you want another transport method, you may improve. These upgrades are the accountability of the client. Note: Any duties and fees associated with the international shipping of your product have to be paid previous to supply.
How lengthy does my Hair Insure protection last
Your hair shall be lined for 30 days following the unique purchase date, plus a 7 day grace period to provide the hair time to get to you. Whereas we keep an intensive report of those purchases and dates, we strongly encourage you to maintain monitor of any affirmation emails you obtain. This may aid you stay on top of your coverage and eligibility.
How do I file a claim
Filing a claim is simple and intuitive.
1. Visit the “Claims Web page” on the Clip In webpage
2. Fill within the claim kind utterly. For some data, you could need to refer to the preliminary confirmation email we sent whenever you bought Hair Insure.
3. You will be asked to upload and submit an image of the damaged through the “add a photograph” area, a copy of the signed waiver kind, and a short description of the declare.
4. Submit your claim. Notice: You is not going to be capable of submit your declare kind till every field has been completed.
5. Upon submitting your claim, you will obtain an e mail confirming that your declare has been received and we will course of it straight away.
6. All claims will likely be reviewed and processed inside 24 to 48 business hours. You can be notified, via e-mail, upon the approval of your claim.
Do I really must fill in each field on the claim type
Sure, we ask that you just fill in every single field on the form. Why Because it’s one of the simplest ways we should serve you and get new hair to you as quickly as possible. Here is the best way we see it: if one thing goes drastically mistaken with your extensions, we need to know as a lot as we possibly can to thoroughly diagnose the issue and (ideally) stop it from happening once more. This declare data will even be used to strengthen our education applications. Your feedback issues to us. We’ll learn it and log it, so the more thorough you might be, the better we’ll be in a position that can assist you.
On the declare page, it asks me for a photo of my damaged hair. Do I really have to submit one
Sure, we do require that you simply submit a photo together with your claim. Your photo needn’t be anything too outlandish (a clear cellphone image will suffice). Finally, what we might like is something we are able to use to precisely diagnose the issue.
I haven’t got a digicam on my cellphone. How can I submit a photo
However you would like! Once more, we’re not asking for anything outlandish, just a fast snapshot of the hair to provide us a good idea of the problem. We’ll accept a photograph from a digital digicam, or even a scan of a developed photograph. There is a direct add function located straight on the claims page the place you may merely upload your photo from your laptop, and we’ll receive it.
I by chance ordered the fallacious colour of hair. Is there something I can do
We can accept returns and exchanges for unused, sellable hair. For extra info on how returns and exchanges work, please go to the returns and exchanges web page on our site.