Hair Extensions Insurance coverage
How do I buy Hair Insure
You can obtain Clip In Hair Insure protection simply by putting a hair order on the Clip In webpage. As soon as you have selected your hair merely choose the “Hair Insure” option to get full coverage on your skilled extensions and recalculate your whole. Once the order has been placed and accomplished, you will obtain a affirmation e-mail containing extra particulars.
I’ve been doing hair extensions for years, why would I need Hair Insure
We look at it as a tool that will help you and your salon do more business, as a result of it is an appealing possibility for first-time hair extension shoppers as well as for lengthy-time purchasers. Bottom line: it protects their hair extensions from any drastic hair disaster and lends peace of mind to all concerned.
I ordered some instruments, chalk, shade selector hair color and Clip-Ins on the Clip In website. How come I don’t see an possibility for Hair Insure at checkout
Hair Insure only covers Clip In professional hair extensions (I-Link, Kera-Hyperlink, and Tape-In). It does not cowl installation instruments, beads, chalk, jewels, or any Do-It-Your self extension strategies, together with observe or clip-in hair. If you don’t have any Clip In skilled hair extensions in your bag during the checkout process, you won’t see the option for Hair Insure. Should you purchase a variety of merchandise that include both professional hair and accessories, the hair insure value will be calculated completely from the value of the hair. In different words, as an instance you spend a total of $200 on the web site, but of this determine, only $one hundred was spent on hair and the remaining was spent on accessories. You may solely pay $15 for insurance (15% of $a hundred = $15).
How can I help my clients take good care of their extensions so they will last a long time
The very best solution to go about that is to turn each appointment, set up, upkeep, or elimination, right into a instructing alternative. Whether or not they’re brand new to hair extensions or they’ve been getting them for years, the old adage of “an ounce of prevention is worth a pound of cure,” works right here. This is the basic “take dwelling” points every consumer ought to grasp:
Hair extensions require regular maintenance. Simply as natural hair wants common brushing, styling, and clarification, so too do hair extensions. Failure to sustain with upkeep will end in a fast diminishing of their high quality. Be sure that clients know the right way to brush their extensions, how usually, and what to search for while they’re doing it.
Only use sulfate free shampoos and conditioners. You realize this, nevertheless it at all times bears repeating. Sulfates will dry out extensions, weaken the bonds, and lead to tangling and matting. Be certain shoppers understand this and Solely clarify their hair with sulfate free shampoos and conditioners. Wear and tear will happen. You understand what it looks like, but maybe your purchasers do not. Be sure that they know that just by being installed and worn, hair extensions will expertise minor symptoms of put on and tear (like some shedding and dryness) which are completely normal. Here’s an excellent alternative to handle shopper expectations, and assist them know what to search for if they feel they want any form of observe up service.
Finally, if it’s good to brush up on any hair extension ideas, do not hesitate to go to our page on the subject!
What’s a waiver form and why do I want one
A waiver form is a doc that your shopper will signal earlier than receiving any kind of set up service. Primarily, it goes over the various processes for maintaining hair extensions, how long they’ll last, and issues to keep away from to stop harm to their extensions. When the consumer indicators the waiver, they’re acknowledging that they understand the hair extension process and are keen to carry out the mandatory maintenance to maintain them in good condition. Furthermore, a waiver form protects you (the stylist) if something ought to go wrong attributable to negligence or abuse of the extensions. As part of your consultation, we advocate using the waiver to guide your dialogue of the aforementioned points, and to answer any further questions a client might have.
If I get alternative hair, do I should pay shipping prices
We are going to cover the cost of shipping. For orders inside the continental United States we will cowl the cost of FedEx floor transport, or the equivalent, to the delivery handle on the unique order. For worldwide orders, we will cowl the price of USPS International Financial system transport to the transport address on the original order. Should you want another transport method, you might improve. These upgrades are the duty of the client. Note: Any duties and fees related to the worldwide shipping of your product have to be paid previous to supply.
How lengthy does my Hair Insure coverage final
Your hair might be lined for 30 days following the unique purchase date, plus a 7 day grace interval to offer the hair time to get to you. While we keep an intensive document of those purchases and dates, we strongly encourage you to maintain monitor of any confirmation emails you obtain. This can aid you keep on top of your coverage and eligibility.
How do I file a claim
Filing a declare is simple and intuitive.
1. Go to the “Claims Web page” on the Clip In webpage
2. Fill within the claim form completely. For some information, chances are you’ll have to confer with the preliminary affirmation e mail we sent whenever you bought Hair Insure.
3. You may be requested to add and submit an image of the damaged by way of the “add a photograph” area, a duplicate of the signed waiver type, and a brief description of the claim.
4. Submit your claim. Notice: You will not be capable of submit your declare kind until every field has been accomplished.
5. Upon submitting your claim, you will receive an electronic mail confirming that your claim has been received and we are going to course of it instantly.
6. All claims will likely be reviewed and processed within 24 to 48 business hours. You will be notified, via email, upon the approval of your declare.
Do I actually must fill in every discipline on the claim type
Yes, we ask that you just fill in every single field on the type. Why Because it’s the best way we should serve you and get new hair to you as rapidly as doable. Here’s the way we see it: if one thing goes drastically improper with your extensions, we need to know as much as we presumably can to totally diagnose the issue and (ideally) stop it from happening once more. This declare data will also be used to strengthen our education applications. Your feedback matters to us. We’ll learn it and log it, so the extra thorough you might be, the better we’ll be able that will help you.
On the declare web page, it asks me for a photo of my damaged hair. Do I actually need to submit one
Yes, we do require that you simply submit a photo with your declare. Your picture needn’t be anything too outlandish (a transparent cellphone picture will suffice). Ultimately, what we’d like is something we are able to use to precisely diagnose the issue.
I haven’t got a digicam on my cellphone. How can I submit a photo
However you would like! Once more, we’re not asking for something outlandish, simply a quick snapshot of the hair to provide us a good idea of the problem. We’ll accept a photograph from a digital digicam, or even a scan of a developed photograph. There is a direct upload function located instantly on the claims page where you possibly can simply upload your picture from your laptop, and we’ll receive it.
I by chance ordered the wrong colour of hair. Is there something I can do
We are able to accept returns and exchanges for unused, sellable hair. For extra info on how returns and exchanges work, please go to the returns and exchanges page on our site.